Serambis
Small business workspace

— Johor Bahru, Malaysia

Practical AI tools for the way your business actually works

We set up document reading, bookkeeping support, and team coaching — fitted to your existing workflow, not a replacement for it.

+60 7 224 8163 [email protected] 41 Jalan Dhoby, Johor Bahru

What We Do

Three services, each scoped tightly

We don't sell broad transformation packages. Each service below covers a specific pain point, with a clear scope and a flat rate.

Document reading setup
Document Reading Setup

From paper pile to clean spreadsheet rows

For businesses drowning in delivery orders, supplier invoices, and service reports. We set up a reading step that pulls only the fields you use, and flags anything it couldn't read rather than guessing.

  • Sample of 100 documents, tuned to your error tolerance
  • Connects to your existing spreadsheet or accounting software
  • Written note on document types it handles poorly

Your team's involvement: 30%

Bookkeeping reconciliation aid
Bookkeeping Reconciliation Aid

Your bookkeeper keeps every decision

A support layer for the monthly closing your bookkeeper already does. Bank lines are matched against invoices and receipts, likely pairs are suggested with a confidence note, and unmatched items are listed for a person to settle.

  • Connects to the accounting package you already use
  • Walkthrough for whoever does the closing
  • Fallback path if the connection drops mid-month

Your team's involvement: 55%

Staff coaching sessions
Staff Coaching

Four sessions, built around real tasks

Four one-hour coaching sessions spread across a month, for the two or three people who will actually use the tooling day to day. Each session uses real tasks from that week — not exercises. By the end, your team can correct most issues without calling us.

  • Covers replies that read wrongly, misfiled documents
  • Recording and notes provided after each session
  • Goal: your team handles corrections independently

Your team's involvement: 80%

Why Serambi Studio

What you're actually getting

Fitted to what you already have

We don't ask you to switch platforms. The setup connects to your existing spreadsheets, accounting software, or file folders.

Honest about what doesn't work

Every engagement ends with a written note on limitations — which document types it handles poorly, where human review is still needed. No surprises later.

People stay in control

The tool suggests, your team decides. Especially for bookkeeping — every final match is confirmed by your bookkeeper, not written by the software.

Flat-rate, scoped work

Each service has a fixed price and a defined scope. No monthly retainer, no creeping add-ons. You pay for what's listed, nothing more.

Your team learns, not just the tool

Coaching sessions are built around real tasks from that week. The goal is that your team can handle most issues independently once the engagement is done.

Local, reachable, Johor-based

We're based at Jalan Dhoby in Johor Bahru. If something needs to be looked at in person, that's not a problem. We speak the same business context you do.

Ready to start?

Not sure which service fits? Let's talk it through.

A short conversation is usually enough to figure out whether any of our services make sense for where your business is right now. No obligation.

[email protected]  ·  41 Jalan Dhoby, 80000 Johor Bahru

Common Questions

Things people usually ask before reaching out

Do I need any technical staff to use these services?
No. The document reading and reconciliation setups are configured by us and handed over with a walkthrough. The coaching sessions are specifically designed for staff who are not technical — we use real tasks from your workplace, not exercises from a manual.
What accounting software do you connect to?
We work with most accounting packages commonly used by SMEs in Malaysia — including QuickBooks, Xero, and SQL Accounting. If you use something else, mention it when you write to us and we'll let you know before any agreement is made.
How accurate is the document reading step?
Accuracy depends on the quality and consistency of your documents. During the setup we tune the reading on a sample of 100 of your actual documents, and we keep adjusting until the error rate is at a level you find acceptable. We also give you a written note on which document types it handles poorly — so your team knows where to double-check.
Can the bookkeeping tool make changes in my accounts automatically?
No. The reconciliation aid suggests matches with a confidence note and lists unmatched items for a person to review. No entry is written to your accounts without your bookkeeper confirming it first. The tool shortens the search; your bookkeeper keeps every decision.
What happens after the coaching sessions end?
Each session comes with a recording and written notes, so your team can refer back. The goal of the four sessions is that your staff can handle most day-to-day issues without needing to call us. If something genuinely unusual comes up later, you're welcome to get in touch.
Are these services available outside Johor Bahru?
The document reading and reconciliation aid can be set up remotely for businesses elsewhere in Malaysia. The staff coaching sessions work well online too, though we prefer at least one in-person session if you're within reasonable distance of Johor Bahru.
What does the flat rate include, exactly?
Each price listed on our solutions page covers the full scope described — setup, tuning, connection to your software, walkthrough, and the written notes. There are no monthly fees attached to any of our services. Once the engagement is done, the tool runs on infrastructure you control or on standard paid services billed directly to you.

Find Us

Our Location

Map

41 Jalan Dhoby, 80000 Johor Bahru, Johor, Malaysia

Contact

Get in Touch

Contact Details

Address

41 Jalan Dhoby
80000 Johor Bahru, Johor
Malaysia

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday & Public Holidays: Closed

Send a Message

By submitting this form, you agree to our Privacy Policy and Terms & Conditions.