— Solutions
Three services, each with one scope and one price
Document reading, bookkeeping reconciliation support, and staff coaching. Each scoped in writing before we start, and handed over with documentation of what it handles and what it doesn't.
Back to HomeOur Approach
How every engagement works
Scope first
We begin with a conversation about your specific problem — which document type, which software, how many transactions. From that, we write a scope document and agree on it before any work starts.
Setup and tuning
We build the connection or set up the reading step, then tune it on a sample of your actual documents. We keep adjusting until the error rate is one your team finds workable — not one we find acceptable.
Handover with notes
Every engagement ends with a walkthrough and a written note on limitations. The setup belongs to you. There's no ongoing fee owed to us once it's done.
Service 01
Document Reading Setup
For businesses drowning in paper: delivery orders, supplier invoices, service reports. We set up a reading step that pulls the fields you actually use into your spreadsheet or accounting software, and flags anything it couldn't read clearly instead of filling in a guess.
Scope covers a sample of one hundred of your documents, tuning until the error rate is one you find acceptable, and a written note on which document types it handles poorly so nobody is surprised later.
- Fields mapped to your actual spreadsheet or accounting columns
- Unclear items flagged for human review — not auto-filled
- Works with handwritten and mixed-language documents (Bahasa/English)
- Sample of 100 documents used for tuning
- Written limitation note at handover
Team involvement: 30% — mostly review of flagged items
What the process looks like
We receive a sample of 100 of your actual documents
Reading step is set up and run against the sample
Error rate reviewed with you; tuning continues until acceptable
Connection to your spreadsheet or software confirmed and tested
Walkthrough delivered; written limitation note handed over
What the process looks like
We connect to your existing accounting package (read access only)
Bank lines and invoices/receipts are matched with confidence scores
Suggested pairs and unmatched items presented for bookkeeper review
Walkthrough with the person who does the monthly closing
Fallback path documented and tested before handover
Service 02
Bookkeeping Reconciliation Aid
A support layer for the monthly reconciliation your bookkeeper already does. Bank lines are matched against invoices and receipts, likely pairs are suggested with a confidence note, and unmatched items are listed for a person to settle.
Your bookkeeper keeps every decision; the tool only shortens the search. Includes connecting to the accounting package you already use, a walkthrough for whoever does the closing, and a fallback path if the connection drops mid-month.
- Suggested matches come with a confidence note, not just a pair
- No autonomous writes to your accounts — every match confirmed by a person
- Compatible with SQL Accounting, Xero, and QuickBooks
- Fallback procedure if connection drops mid-month
- Walkthrough included for the person doing the monthly closing
Team involvement: 55% — bookkeeper confirms every suggestion
Service 03
Staff Coaching
Four one-hour coaching sessions, spread across a month, for the two or three people who will actually work with the tooling day to day. Each session takes real tasks from that week rather than exercises: a reply that read wrongly, a document it misfiled, a summary that lost the important line.
By the end your team can correct most issues without calling us, which is the point. Recording and notes are provided after each session.
- Four one-hour sessions spread across one month
- For two to three staff who use the tooling day to day
- Each session uses real tasks from that week, not exercises
- Recording and written notes provided after each session
- Goal: team handles corrections independently after engagement ends
Team involvement: 80% — this is primarily a people engagement
What the process looks like
Session 1 (Week 1): Overview; first real tasks reviewed together
Session 2 (Week 2): Patterns emerging from week 1 tasks addressed
Session 3 (Week 3): Edge cases and less common issues covered
Session 4 (Week 4): Independent troubleshooting practice; Q&A
All recordings and notes packaged and delivered
Which One?
Choosing the right starting point
The services can be taken separately. Some clients take all three in sequence. A short conversation usually makes it clear which one fits where you are right now.
| Fits best if… | Doc Reading RM 135 |
Reconciliation Aid RM 360 |
Staff Coaching RM 625 |
|---|---|---|---|
| You have a paper document backlog | — | — | |
| Monthly reconciliation takes too long | — | — | |
| Staff are using the tool but making avoidable errors | — | — | |
| Owner wants to understand what the tool is doing | — | — | |
| You already have accounting software running | |||
| No technical staff on your team |
Across All Services
Standards that apply to every engagement
Scope in writing, agreed before start
No work starts without a written scope document that both parties agree to. Scope changes are discussed separately.
PDPA-aligned data handling
Your documents and data aren't retained after the engagement. Handling aligned with Malaysia's Personal Data Protection Act 2010.
Limitation notes always provided
Every handover includes a written note documenting what the tool handles poorly. Documented and searchable later.
Fallback procedures built and tested
Integration setups include a fallback path — what your team does if a connection drops or the tool returns an error.
Flat-rate billing, no mid-project changes
The price agreed at scope sign-off is the price invoiced. Scope changes are quoted separately before any additional work.
No lock-in after handover
When an engagement is complete, the setup is yours. There's no ongoing fee owed to us. Third-party services are billed directly to you.
Pricing
All prices at a glance
Document Reading Setup
One-time · Sample of 100 docs · Written limitation note
- Tuned to your error tolerance
- Connects to existing software
- Limitation note at handover
Bookkeeping Reconciliation Aid
One-time · Integration + walkthrough + fallback
- SQL, Xero, QuickBooks compatible
- No autonomous account writes
- Fallback path documented
Staff Coaching
One-time · 4 sessions × 1 hour · Recording + notes
- Real tasks each session
- For 2–3 staff members
- Independent troubleshooting by end
Start Here
Not sure which service fits? That's what the first conversation is for.
Describe what's taking too long or what's going wrong, and we'll tell you honestly whether any of our services would help with it.
Book a Conversation